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Event Details

Generate and Manage Online Reviews: Building a Heroic Online Reputation

When:
Wednesday, February 21, 2018 10:00 AM - 12:00 PM
Where:
Off Campus
Description:

Generate and Manage Online Reviews: Building a Heroic Online Reputation 

As the digital world continues to shape consumer behavior, your reviews on places like Google, Facebook, and Yelp have a huge impact on your ability to compete and grow as a local business owner. Join us as we share the latest trends related to online reviews. Exercises will include:

  • Lookup, claim and update "Big 3" business profiles where reviews can be generated - Google/Facebook/Yelp
  • Look up competitors listings - see their reviews and responses - what can we learn?
  • Identify specific industry review sites that can be of benefit to attendees
  • Draft "script" for staff to use when "closing for new reviews" from customers
  • Best practices for responding to negative online reviews


Cost:
See link
See:
http://events.r20.constantcontact.com/register/...cab&oeidk=a07eey9e3ame39b6cc4
Sponsor:
Contact:
SCORE Austin
Calendar:
Small Business Development Center
Categories:
Community Service, Conference, Training
Audience:
Faculty, General Interest, Graduate Students, Staff, Undergraduate Students